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The person behind the work

Paul founded Agentium Lab. He has spent 20 years in technology and 12 of them in retail and restaurants, next to the owners.

That is where the service comes from. The tasks it takes off an owner's hands are tasks he has watched being done, in shops and kitchens, at the hours they are actually done. He works from Montreal, Canada.

20 years in tech, 12 in local commerce

The 2 halves are not separate. The years in technology are what makes an automation hold up once it is running. The years in retail and restaurants are what makes it worth building in the first place.

20 years
in technology, building software and keeping it running.
12 years
in retail and restaurants, working with the owners.
2 markets
Montreal and across Canada, Paris and across France.

Why the work starts by watching

An automation built from a description of a task fails on the first exception, because a description leaves the exceptions out. 12 years around counters and kitchens is 12 years of exceptions: the regular who settles up on Friday, the supplier who sends a photo instead of an invoice, the order taken by phone while 3 people wait. Agentium Lab watches the task done once before anything is built, and that is why.

What he works on

  • AI and task automation, from the first look at a task to the version that runs every day.

  • The day-to-day of independent retail and restaurants, in French and in English.

  • Software that has to keep working after it is handed over, not a demonstration.

Where to look next

To see what this looks like in practice, start with the tasks the service covers, or read what an AI team is.

Describe one task

Write down the task, the kind of business you run, and how often it comes up. That is enough for us to tell you whether it is worth automating and what it would take.

Write to hello@agentiumlab.com

The people who will read it have run shops and restaurants themselves.